It’s all about you and your projects!
Your satisfaction is our most important concern. Take advantage of the expertise of our specialist departments to make your projects a success for you and your customers. Whether in the planning phase or during implementation – our experts are at your side, helping and advising you. Even after the purchase of equipment, we support you with maintenance concepts for trouble-free operation. And if a device is defective, it is repaired quickly and cost-effectively by our in-house maintenance and repair service tecAID.
Our service for you:
Strong partners
Being a distribution partner of renowned manufacturers in the AV industry, you benefit from the latest market and product trends in the field of event technology. Thanks to our strong partner network, we can offer you attractive dealer and partner programs for customised solutions in the field of fixed installations.
Continuous quality controls
We set the highest standards for our internal quality management. Through continuous quality checks before and after the issue and return of our event technology, the colleagues of our quality control department (“GeKo”) ensure the highest functional reliability. This guarantees that you always receive products in first-class condition.
We are here for you!
Customer focus & technical competence are important cornerstones for good business relations. Whether consultation via phone or an appointment on site – we take service very seriously. As a publitec customer, you also benefit from our maintenance and repair service, which regularly maintains your equipment and repairs it at component level if necessary.
Professional consulting
We think in terms of solutions
For us, consulting also means knowledge transfer. Thanks to regular trainings, our team is always familiar with the latest technology and can thus offer you the perfect technical solution for your individual requirements.
Years of practical experience
In addition, you can rely on our experienced event technology professionals in case of your own personnel bottlenecks. Whether technical support for your event or assistance with planning, conception and follow-up – our experienced team of video technicians and product managers will be happy to support you with comprehensive expertise during your projects.
Always available in case of an emergency
Do you need help outside our business hours? No problem! Our emergency hotline is available to you in the morning from 7 am – 8.30 am, in the evening from 6 pm – 10 pm, as well as on weekends from 7 am – 10 pm at +49 163-8032-112.